Buyer Rating:
She speaks Chinese
She is very nice
She is very professional
She is the best
Buyer Rating:
Tracy is an excellent agent, she's so helpful and I'll recommend her to my friends
Buyer Rating:
This was my first home buying experience. I reached out to several brokers and Tracy Chan was the only one that checked all the boxes from the very beginning:
She responded quickly. There were no one word responses. She actually asked clarifying questions. She did not sugarcoat things. If she believed that it is a bad property or area, she would tell you.
To say that Tracy went above and beyond to walk me through my first home buying experience would be the understatement of the year. She managed to work around my busy schedule, patiently handled all logistical challenges and provided support in situations where she clearly didn't have to. Two examples:
1. When I was not able to join her for visits, she took videos of the properties for me and commented on everything she saw and found. Even outside regular work hours.
2. Even after the purchase she made sure to stay in touch and help me address any issues that had clearly were not her responsibility.
In short, she did not just think about her own commission; she wanted to make sure that I would walk away without any regrets. Buying a house is by no means an enjoyable experience but she made sure that I was not miserable. If I ever wanted to buy another place I would reach out to Tracy in a heartbeat.
Seller Rating:
Loved her and the job she did for us. Very prepared and offered great advise.
Great experience. No stress.
Would definitely recommend
Seller Rating:
Tracy stepped up big time to ensure we closed on time. She went above and beyond.
Buyer Rating:
Tracy Chan is excellent, will refer my friends to her!
definitely a great agent
Buyer Rating:
Just one word, you are an amazing person, and thank you.
Buyer Rating:
I have been working with Tracy since 2017 when she helped us purchase our first house. She is knowledable and professional. She is very supptive during the closing process. I would recommend her to everyone.
Seller Rating:
I was lucky to find Tracy. She is simply outstanding. I have no words to describe how customer centric she is. A true partner all the way through.
Tracy is a five star agent
Buyer Rating:
Tracy was outstanding to me. She and a wide range of ideas for which house I wanted to buy and officially live in. I enjoyed her amazing and qualified expertise in her field as she helped me with a lot of the hard stuff when buying my house.
Buyer Rating:
this purchase and sale were for my elderly mother who speaks Chinese as a first language and English as a second language. Tracy being Chinese and fluent in Cantonese was critical in helping to gain my mom's trust. Tracy was also clearly very patient, which was critical in working with my mom, as this was a difficult move for her.
Tracy was responsive at all times of the day via text and email. She also made herself available to go visit my mom and explain things to her and help her sign documents, etc.
Seller Rating:
Excellent Agent, Excellent Realty
Buyer Rating:
This is our second property purchased via Tracy's expertise. She's very patient and approachable. I would leverage her expertise again next time. She's very knowledgeable in the Essex County area.
Buyer Rating:
Tracy is very patient and enthusiastic with her profession, brought us a seamless experience of purchasing our first house. If you need someone knowledgeable and willingly explain every detail with you, Tracy Chan is the right person to choose. Highly recommended.
Seller Rating:
Tracy is very helpful and trustworthy,
She helped my brother family and myself
a lot and we treated her as our good friend.
Buyer Rating:
We appreciate Tracy's professional support on our house hunting journey. Thank you for guiding us through the whole process and assisting with the negotiation of price and terms. We wouldn't have found our dream house without your help! This is our third time working together and it's been an absolute pleasure. Definitely recommend to any family and friends.
Seller Rating:
I've known Tracy for over 10 years! She has helped me with all of my house /tenants issues. I am grateful to have Tracy as real estate agent and friend. I recommend her if you are looking to buy or sell a house! She is very reliable and helpful! Thank you Tracy for everything.
Seller Rating:
We worked with Tracy 7 years ago when we bought our first home. We worked with her again this time when selling our old apartment and upgrading to a house. Tracy made sure the process was easy and smooth for us. She's patient and professional. She had great ideas marketing the sale and also gave us amazing guidance and suggestions for selecting our new house. We are so thankful for her hard work and would highly recommend her to family and friends!
Seller Rating:
Tracy handles real estate process with professionalism. She has a great sense in every type of broker business whether you are buying, selling or renting. Tracy helped us sell our property at a great price. When encountering unforeseen obstacles, Tracy provided very practical suggestions. She goes above and beyond her realtor's responsibilities and tries to fill the gaps whenever needed. Due to her diligence, our house was sold very quickly, and potential miscommunication was also quickly sorted out.
We highly recommend Tracy. She is simply the best.
Seller Rating:
This is my third time work with Tracy, she is a kind of agent who really stands in client's shoes to think on our side. Another quality of her is she is knowledgeable and is willing to provide your with different scenarios to tackle the potential issue. So if one plan does not work, we can easily adopt another plan. That is why I feel comfortable to work with Tracy.
She is not only trustworthy but also accessible. Every time I had questions, she would reply right away. In addition, she even helped us to move the bulk on the curbside after closing since town only pick up the bulk at the end of each month and we moved out of state. When there is no comparison you can't tell how knowledgeable Tracy is. This time we have to deal with a first time buyer whose agent was literally of no help to the buyer that gave us a lot of back and forth. The buyer agent gave us a contract without buyer's signature. Tracy caught that and communicated with the buyer agent to request signature. Another example is a natural gas grill on the deck. Through all the process, the buyer's agent had never ever mentioned anything about removing the grill on the deck. On the day of walk through, the buyer wanted us to remove it. This was very ridiculous. I communicated with Tracy and told her that grill is not a portable one. It uses natural gas therefore it is not that easy to remove. It is kind like something built with the house. Tracy is able to communicate with the buyer to make buyer understand it. This is a quality of an excellent agent who can solve up coming issues.
460 Bloomfield Ave.
Caldwell, NJ 07006
VIEW MAP
Phone: 973.228.1050
Fax: 973.241.7503
Mail: tracyychan@gmail.com
Web: http://www.century21cedarcrest.com/
Lic#: 0226604